Shipping & Delivery

Australian shipping

Aus Post Standard shipping costs A$15 for orders up to and including A$150. Orders over A$150 qualify for free Aus Post Standard shipping. No discount code is required.

Your delivery

Your shipping confirmation includes available tracking information once your parcel is dispatched. Arrival times depend on dispatch, your location and Australia Post’s network.

Address details

Check your delivery address carefully at checkout. If you notice an error after ordering, contact us promptly. We will help where possible, but changes may not be possible once an order has been dispatched.

Need a hand?

If tracking has stopped updating, your parcel is delayed or something arrives damaged, contact BYI with your order number so we can investigate.