FAQs

Where do you deliver?

Within Australia only. Aus Post Standard shipping is A$15 on orders up to and including A$150, and free on orders over A$150.

What currency are your prices?

All store prices are in Australian dollars (AUD).

Does a product photo showing several colours mean I receive a set?

Each listing is for one product in the shade you select. Images may show more than one shade or an open and closed product to demonstrate the design.

How do I choose a shade?

Select your shade on the product page before adding it to your bag. Colours can appear differently depending on screen settings and lighting. Contact us if you would like help with a pairing.

Where can I find ingredient information?

Refer to the ingredient list on the product packaging. If you need an ingredient list before ordering, contact us with the product and shade you are considering.

Can I change my order?

Contact us as soon as possible with your order number. We will assist where possible; changes may not be available after dispatch.

What if there is a problem with my order?

Please get in touch so we can help. See our Returns & Refunds page for more information.