Privacy Policy

Last updated: 10 November 2026

This policy explains how BYI Beauty handles information when you visit our store, place an order or contact us.

Information we collect

We collect the information you provide to process orders and respond to enquiries, such as your name, delivery address, contact details and order information. Our Shopify store also uses cookies and similar technologies to operate the website, remember cart preferences, protect checkout and understand website usage.

How information is used

We use information to fulfil and manage orders, provide customer support, prevent misuse and improve the shopping experience. If you subscribe to marketing, we use your contact details to send updates. You can unsubscribe through the link in marketing messages.

Service providers

Information needed to operate the store is shared with relevant providers, including Shopify, payment providers and delivery services. Payments are processed through the checkout’s payment providers. Some providers may process or store information outside Australia. Their own privacy policies explain their handling practices.

Retention and choices

We retain records as needed to fulfil orders, provide support and meet applicable recordkeeping obligations. You can manage cookies through your browser; blocking some cookies may affect store functionality.

Access, corrections and concerns

To request access to or correction of your personal information, ask about deletion or raise a privacy concern, use our contact form. We may need to verify your identity before responding to a request. If a concern is unresolved, you can contact the Office of the Australian Information Commissioner.

Updates

We may update this page when our practices change. The date above identifies the latest version.